QUALITY POLICY STATEMENT

MFPL is committed towards customer satisfaction by meeting the National/International standards, statutory regulations, effective implementation of processes and thus fulfilling customers' requirements through optimising the cost, ensuring continuous improvement in quality and meeting the deadlines on deliveries. This is achieved with the co-operation of all employees of MFPL by tehnical and soft skill trainings.

QUALITY OBJECTIVE STATEMENT:

MFPL have the well articulated quality objectives as below:

• EMPLOYEE RELATED : Ensuring conducive and safe work environment for quality performance, through skill upgradation and training, for all employees of MFPL to move towards customers' delight.
• CUSTOMER'S RELATED : The team MFPL is oriented towards 'the quality, the service and the reliability' performance exceeding the customer's expectation and thereby retaining the customers for ever.
• SUPPLIER RELATED : All suppliers are focused towards the requirements of Quality Standards without compromise to fit into the overall scheme of thinking of MFPL by offering inputs for various quality enhancement measures.
• INVESTORS RELATED : The Quality of products and service is the key to the "Business Success" and investors are made to understand that the monetary returns are the subject matter of the Quality of MFPL supplies, consequently the customer satisfaction.